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We are committed to ensuring your complete satisfaction with our products, and we strive to make the return process as swift and hassle-free as possible.
Our standard return and refund policy extends for a period of 30 days from the date of purchase. If 30 days have passed since your purchase, regrettably, we cannot offer a refund or exchange.
To qualify for a return, the item must remain unused and in the same condition as when it was originally received. Additionally, it should be in its original packaging.
For returns initiated due to a change of mind, you are responsible for covering the postage costs, and we can only accept the return if the product remains unopened and unused. Please be aware that shipping costs are non-refundable. If a refund is granted, the initial shipping cost and/or the return shipping cost will be deducted from your refund.
We do not accept returns on the following items:
Refunds (if applicable):
Once we have received and inspected your returned item, you will receive an email notification confirming the receipt of your return. Subsequently, you will be informed of the approval or rejection of your refund request. If your request is approved, the refund will be processed back to your original method of payment.
Reduced to Clear Sale items (if applicable):
Please note that only regular-priced items are eligible for refunds or exchanges. Unfortunately, clearance sale items cannot be refunded.
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The majority of customers typically receive their bodybuilding supplements within 1-3 business days, provided that:
Please note that parcels destined for PO Boxes or Australian Defence Addresses (via Australia Post) and bulky parcels headed to WA/NT may experience longer delivery times than standard shipments.
If your order exceeds 5kg or is considered bulky, it will be transported by road. You can utilize your order tracking number to estimate delivery times for road freight to your address.
Orders paid for via Bank Transfers or other methods that do not clear immediately may result in a delay in the shipping of your order.
For the quickest delivery of your bodybuilding supplements, we recommend using Credit Card, PayPal, or AfterPay as your payment method during the online checkout process.
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