Terms and Conditions

The following Terms and Conditions govern the use of this Website. By engaging with any functionality of this Website, you, the Customer, consent to enter into an agreement with No Limit Nutrition. Should you disagree with these Terms and Conditions, we request that you refrain from using this Website. No Limit Nutrition, more specifically this Website, operates under the umbrella of No Limit Nutrition Pty Ltd ACN 670 516 033.

All transactional facets facilitated through No Limit Nutrition, including but not limited to ordering, purchasing, fulfilment, and delivery of goods via www.nolimitnutrition.com.au, are bound by these Terms and Conditions. This stands overriding any subsequent terms or conditions that might accompany any purchase order. No Limit Nutrition reserves the authority to modify any portion of this site, encompassing these Terms and Conditions, at its discretion.

We urge you to meticulously review the ensuing Terms and Conditions prior to finalizing any orders with No Limit Nutrition. These stipulations provide pivotal information regarding the methodology and specifics of ordering, processing, fulfilling, and delivering goods. This includes pertinent clauses defining limitations of accountability. Apart from these Terms and Conditions, other essential conditions might be pertinent to your orders; such as No Limit Nutrition's Privacy Policy, Returns Policy, and Gift Card Terms of Use as delineated below, or specialized terms associated with specific goods as outlined in the product description on the Website.

Should you find any portion of these Terms and Conditions ambiguous or if you require clarification on any matter, we encourage you to reach out to our Customer Service team through the provided "Contact Us" link.

Definitions

The subsequent definitions pertain to these Terms and Conditions:

• Business Days refers to any weekday where trading banks in Australia are operational for banking business transactions.
• Delivery Address signifies the address, as noted on the electronic order form at www.nolimitnutrition.com.au, to which the purchased goods are designated for delivery.
• Delivery Agent denotes any appointed third-party delivery or shipping entity selected by No Limit Nutrition.
• Delivery Fee (or ‘Shipping Fee’) represents the charges levied by No Limit Nutrition's Delivery Agent for transporting the Goods. No Limit Nutrition retains the prerogative to revise Delivery Fees at its sole discretion, when necessary.
• Goods refer to the items showcased, described, or offered for sale on the Website.
• GST embodies the definition as stipulated in A New Tax System (Goods and Services Tax) Act 1999 (Cth), inclusive of amendments up to Act No. 77, 2017.
• Law encompasses any written decree or set of decrees from Australian Federal or State entities, including but not restricted to statutes, regulations, rules, governmental ordinances or by-laws, any governmental agency's rule, regulation, or determination, and any recognized form of custom or policy enforced by a judicial verdict.
• Order implies a solicitation made by you to acquire Goods from No Limit Nutrition in adherence to these Terms and Conditions.
• Personal Information is as outlined under the Privacy Act 1988 (Cth), inclusive of amendments up to Act No. 77, 2017.
• Price represents the acquisition cost of each Good as delineated on the Website (to clarify, this includes GST).
• Terms and Conditions refer to this set of stipulations, subject to alterations over time.
• Website indicates www.nolimitnutrition.com.au.
• Website Terms encompass the stipulations overseeing your engagement with the Website, in conjunction with these Terms and Conditions.
• We, Us, Our, or No Limit Nutrition represent No Limit Nutrition Pty Ltd (ACN 670 516 033).
• You or Your denotes you, in the capacity of the purchaser of Goods from No Limit Nutrition, in compliance with these Terms and Conditions.

1. Adherence to Terms and Conditions

1.1 By placing an Order through this Website, you commit to being strictly governed by these Terms and Conditions.

1.2 Each Order you submit forms an individual and binding contract between you and No Limit Nutrition concerning the provision of Goods, in alignment with these Terms and Conditions.

2. Absence of Warranty; Disclaimer

2.1 No Limit Nutrition offers this Website and its contents on an "as is" foundation. Neither No Limit Nutrition nor its officers, directors, employees, agents, licensors, content providers, or similar entities ("affiliates") give any explicit or implied assurances concerning this Website, its content, or the products, services, or information provided. This includes, but is not limited to, this Website or any site linked from here ("Linked Site"). No Limit Nutrition and its affiliates explicitly renounce such assurances, including merchantability, accuracy, timeliness, completeness, appropriateness for a particular use, and non-infringement. They do not guarantee that this Website or its files will be devoid of corrupted data or computer viruses. No oral or written communication from No Limit Nutrition or its affiliates will introduce any warranty not clearly stated herein. Engaging with this Website and any Linked Site is entirely at your risk.

2.2 The products, services, information, and other content provided, including content from linked sites, are solely for informational purposes. They are intended to complement discussions you may have with a healthcare professional concerning sports nutrition, supplements, health, and functional foods. This includes those purchased via this Website. Information from this or linked sites, especially regarding health and medical conditions, is often summarized and should not replace formal healthcare advice. Prior to purchasing or using any products or services from this Website or a Linked Site, it's imperative to consult a healthcare professional.

2.3 Information on this Website is not suitable for diagnosing or treating health issues or for prescription guidance. Always consult with your healthcare professional and thoroughly review all information from product manufacturers and on labels or packaging before taking any medication, supplements, or before initiating any dietary or fitness program or health treatment.

2.4 Unless explicitly stated, No Limit Nutrition does not endorse or recommend any product or service presented, promoted, or sold on this Website or a Linked Site. No Limit Nutrition holds no responsibility for products or services sold on its platform or any quality or performance claims made here or on a Linked Site. Please be aware that other internet sites, including Linked Sites, may contain objectionable, inaccurate, or misleading content. No Limit Nutrition categorically absolves itself from any responsibility concerning the content, legality, decency, or accuracy of any information, products, or services on any Linked Site.

2.5 Price and availability details on this site are fluid and may change without prior notice. No Limit Nutrition holds the right to amend product details, including their prices and availability, at any time.

 3. Liability Restrictions

3.1 No Limit Nutrition and its affiliates shall never be responsible for any damages or losses originating from or linked to the use or inability to use this Website, including, but not confined to, liability:

(i) as an information disseminator
(ii) as a retailer of products or services
(iii) for any malfunctioning products
(iv) for any inaccurate or erroneous information
(v) for unauthorized access to or disclosure of your communications or data
(vi) for third-party statements or conduct on the Website
(vii) or any other issues concerning this Website or any linked site.

This extensive limitation encompasses all types of damages, such as direct, indirect, incidental, consequential, or any other losses (e.g., business disruption, profit loss, goodwill loss, data loss, procurement costs for alternative goods/services, legal costs, etc.), regardless of their legal basis, even if advised of potential damages. These liability restrictions are foundational to the agreement between No Limit Nutrition and you. The offerings on this Website would not exist without these constraints. Some Australian States' laws may not allow certain damage exclusions; thus, in such states, liability is confined to the maximum extent allowed by law.

3.2 Despite the above, the absolute maximum liability of No Limit Nutrition and its affiliates, for any reason, shall be the total you paid for any product, information, or service procured from No Limit Nutrition on this Website.

3.3 You commit to safeguarding, defending, and holding No Limit Nutrition and its affiliates unaccountable against all claims, actions, losses, costs, damages, and any other liabilities, inclusive of solicitor fees, emerging from or linked to your conduct or usage of this Website, any activities linked to your account (by you or another person), any content you add to or share on the site, your breach of these Terms and Conditions, any violation of others' rights, or your access cessation to this site.

3.4 You also commit to safeguarding, defending, and holding No Limit Nutrition and its affiliates unaccountable against all claims and liabilities, inclusive of solicitor fees, arising from or related to your usage of products bought from, or directly received via, this Website containing substances not in compliance with the Australian Anti-Doping Agency (ASADA), World Anti-Doping Agency (WADA), or other relevant agencies or bodies governing sports, workplaces, professions, or associations.

3.5 All offerings, whether products or services, available on or through this site, are provided conditional on any pertinent tariffs and the associated terms and conditions.

4. Placing Orders for Products

4.1 You can place an Order on our Website by filling out and submitting the electronic Order form.

4.2 When you submit an Order on our Website, you are making an offer to purchase Goods at the specified Price (inclusive of any Delivery Fee and, where applicable, GST) as stated when you make your Order.

4.3 You recognize that all Orders made via the Website are meant for personal, non-commercial use. There might be limitations on quantity as indicated on the Website occasionally.

4.4 When filling out the electronic Order form, you commit to giving accurate and complete details about yourself (or the person receiving the Goods as a gift). This data will also be utilized by the delivery agent to complete your Order. No Limit Nutrition is not accountable for delays or failures in processing, completing, or delivering Goods caused by incorrect or incomplete details you provide. Additionally, you promise to obtain consent when providing personal details of recipients for gifted Goods.

4.5 You can place an Order with No Limit Nutrition if you are at least 18 years old, have an active email address, and a contactable phone number.

4.6 No Limit Nutrition holds the right to accept or decline your Order for any reason. We may vet your Order, including payment details, using anti-fraud software. We may contact you via the phone number or email you provided for identity verification, especially if potential fraud is detected. We retain the right to refuse any Order based on our anti-fraud screening.

4.7 When No Limit Nutrition approves an Order, it signifies our commitment to provide you the Goods per your Order and these Terms and Conditions, unless clause 4.6 is applicable.

4.8 Should your Order be declined, a No Limit Nutrition representative will inform you through your provided phone number or email within five (5) business days of Order submission. We are not responsible for any losses incurred due to Order rejection.

4.9 If No Limit Nutrition declines an Order after processing your payment, we will refund the amount. We'll aim to process this refund within five (5) business days. The exact timing of the refund depends on your financial institution. We are not responsible for any losses or damages caused by refund delays.

4.10 If we can't reach you regarding your Order using the contact details you supplied and after making reasonable contact attempts, we will reject the Order and inform you within five (5) business days. We are not accountable for losses due to this rejection.

4.11 Post Order submission, you cannot cancel or alter the Goods in your Order. Before submitting, ensure your shopping cart accurately reflects your selections. For terms on cancellations or returns, refer to the "Shipping & Returns" section on our website.

4.12 Upon Order submission, you'll receive an automatic Order number. This number will also be emailed to you. Retain this number for any inquiries related to your Order.

4.13 Receiving an electronic or other form of Order confirmation doesn't guarantee our acceptance of your Order. No Limit Nutrition reserves the right to make decisions about your Order post-receipt. We will notify you of any decisions promptly.

4.14 All Orders require pre-approval via an accepted payment method, as determined by our credit and fraud prevention team. For your online safety, we might request additional verifications or information before approving an Order. Please view this as our commitment to serving you securely.

4.15 You, the buyer, must inspect the delivered items for defects and inform No Limit Nutrition within three (3) business days of receipt if any alleged faults are found.

5. Availability of Products

5.1 You understand and agree that occasionally, certain products on the Website might be out of stock or unavailable. In such cases, No Limit Nutrition will make a reasonable effort to either procure the products or notify you within five (5) Business Days. We will then discuss options such as a full or partial refund, substituting the unavailable product with a similar one in the same price range, or another suitable solution. The decision of what constitutes a 'suitable alternative' lies with No Limit Nutrition. If no agreement is reached on a replacement or alternative solution, we will refund the amount you paid for the unavailable product. We will strive to process refunds within five (5) Business Days, but the actual receipt of the refund depends on your financial institution's processing time. No Limit Nutrition is not responsible for any losses you or a third party may incur due to refund processing delays.

5.2 We have the right to remove or temporarily suspend any product displayed on the Website without informing you. Except as covered in clause 5.3, No Limit Nutrition will not be liable for any loss incurred by you or a third party due to the unavailability or suspension of a product.

5.3 If a product, already ordered by you, is removed or suspended from sale and we have processed your payment, we will make every effort to refund the amount within five (5) Business Days. Your receipt of the refund will again depend on your bank's processing time. No Limit Nutrition will not be held responsible for any losses arising from refund processing delays.

5.4 If your Order is impacted by an error on the Website, be it a product description, image, price, or otherwise, we will reject the affected part of the Order as per clause 3. If applicable, No Limit Nutrition will continue to process the remainder of your Order according to these Terms and Conditions. Should you be dissatisfied with the partial fulfilment, you have the option to return your Order based on our Returns Policy.

5.5 You acknowledge and agree that:

(i) All product images on the Website are illustrative. The actual sizes and dimensions may vary.
(ii) You have thoroughly reviewed the written descriptions of the products before placing your Order.
(iii) The actual colour of products may slightly differ from what is shown on the Website.
(iv) When dimensions and measurements are provided in product descriptions, you have ensured that the size and specifications fit your needs before ordering - this includes verifying that the product can be delivered to your address with safe and sufficient access.
(v) Any accessory shown with the product is for illustrative purposes and might be sold separately.
(vi) While No Limit Nutrition makes every effort to keep product descriptions, nutritional information, and usage directions up-to-date, manufacturers and suppliers might change product formulations and ingredients without prior notice. No Limit Nutrition is not liable for products with different formulations, ingredients, or usage directions than those listed on our website, especially if not informed by the manufacturer or supplier at the time of purchase.

6. Usage of the Site; Termination of Access

6.1 You are responsible for ensuring the security of your account on this Website, which includes safeguarding your password and any confidential information associated with your Website account. All charges arising from the use of your account on the Website, including potential charges from unauthorised use before you've implemented preventive measures like changing your password and alerting No Limit Nutrition, are your responsibility.

6.2 You commit to using this Website for lawful purposes only. You are accountable for all your activities and communications on the Website. Posting or transmitting any unlawful, infringing, threatening, harassing, defamatory, vulgar, obscene, profane, indecent, offensive, hateful, or otherwise objectionable content of any kind on the Website is strictly prohibited. This includes, but is not limited to, content that promotes illegal activity, breaches others' intellectual property rights, or violates local, state, national, or international laws. You agree not to disrupt the Website's regular functioning or hamper other users' experience. Additionally, you commit not to duplicate, modify, distribute, commercially use, or create derivative works from any part of the Website or its content.

6.3 You concur that you will access the Website solely through the interface provided by No Limit Nutrition and refrain from accessing the Website from regions where its content is prohibited. You, not No Limit Nutrition or its affiliates, bear the responsibility of adhering to the relevant local laws.

6.4 No Limit Nutrition reserves the right to suspend or terminate your access to the entire or a portion of the Website without prior notice if you engage in activities deemed harmful to other users, No Limit Nutrition, its affiliates, or if you violate these Terms and Conditions or any applicable laws.

7. Usage by Minors

7.1 Given the open nature of the World Wide Web, No Limit Nutrition cannot prevent or be held accountable for minors accessing this Website. The responsibility lies with parents, legal guardians, and those in charge of supervising minors to determine which content is suitable for them to view and/or purchase. No Limit Nutrition mandates that:

(i) all transactions on the site be conducted by individuals aged 18 or older; and
(ii) all users submitting personal details to No Limit Nutrition must be 18 years of age or older. If users are below 18, their submissions should be accompanied by verifiable parental consent, as detailed in our Privacy and Child Protection Policy.

8. Severability and Interpretation

8.1 Should any provision of this agreement be determined as unlawful, void, or unenforceable by a court with appropriate jurisdiction, the validity and enforceability of the remaining provisions will remain unaffected. In this agreement, the use of the term "including" is understood to be immediately followed by the phrase "but not limited to."

9. Complete Agreement and Amendments

9.1 This agreement represents the complete and sole agreement between No Limit Nutrition and every user of this Website concerning the subject matter herein. It overrides all previous or simultaneous agreements, representations, warranties, and understandings, whether written or verbal, relating to this topic. Before using this Website, you commit to reviewing this agreement. By utilizing this Website, you signify your acceptance of and agreement to this document. No Limit Nutrition reserves the right, at its sole discretion, to modify this Terms and Conditions agreement as needed.

10. Miscellaneous

10.1 The inability of No Limit Nutrition or its associates to enforce strict compliance with any provision of this agreement does not constitute a relinquishment of such provision and does not diminish or limit that party's right to demand strict compliance with that provision or any other provision of this agreement in the future. You acknowledge that irrespective of any law or statute suggesting otherwise, any claim or course of action stemming from or related to the use of this Website or this agreement must be initiated within one (1) year after such claim or course of action originates, or it will be irrevocably waived. The sections titled "Absence of Warranty; Disclaimer" and "Liability Restrictions" in this agreement are intended for the benefit of No Limit Nutrition and its affiliated entities as described herein. Each of these parties retains the right to invoke and uphold these clauses directly against you on their own account.

11. Privacy and Protection of Minors

11.1 No Limit Nutrition prioritizes the privacy of its users consistent with the No Limit Nutrition Privacy and Child Protection Policy. We reserve the right to monitor the Website and disclose any information stored, posted, submitted, or transmitted to the extent No Limit Nutrition deems necessary or appropriate to:

(i) adhere to any legal requirements, regulations, or governmental requests
(ii) ensure the Website's operational integrity, or
(iii) safeguard the rights or assets of No Limit Nutrition and its affiliates. All such actions will align with our Privacy Policy.

11.2 General Data Collection - During your interaction with the Website, we gather fundamental general data. This aids in enhancing the Website experience and streamlining its functionality. This general data supports the internal processes of No Limit Nutrition, which includes marketing and promotional strategies.

11.3 Collection of Personal Details - Establishing an account on the Website or procuring products might necessitate the provision of personal details that include:

(i) Full name
(ii) Billing address
(iii) Delivery address
(iv) Additional shipping addresses
(v) Email addresses
(vi) Contact numbers
(vii) Credit card details and related data
(viii) Purchased items details; and
(ix) Browsing and transactional behaviour ("Personal Details").

11.4 Usage/Disclosure of Personal Details - Information like your name, billing, and shipping address, and credit card details facilitate the processing of purchases made on the Website. We use email addresses to update you about your orders and occasionally send newsletters to online customers. Your phone number facilitates communication regarding any order queries and ensures delivery services can reach you for any concerns. These Personal Details support No Limit Nutrition's operations, including promotional activities, without directly exposing users to third parties. For a comprehensive understanding, view our Privacy Policy.

11.5 Children's Data Protection - No Limit Nutrition consciously refrains from collecting Personal Details from individuals under 18 without obtaining verifiable consent from parents or legal guardians.

11.6 Ensuring Credit Card Safety - Although no online data transfer is entirely secure, No Limit Nutrition employs measures to maintain optimal security for your details, especially credit card data. You can also:

(i) Shop from vendors like No Limit Nutrition, utilizing Secure Sockets Layer (SSL) technology, deterring unauthorized data interception.
(ii) Utilize browsers like Google Chrome, Safari, or Internet Explorer that support SSL, denoted by status bar symbols such as a key or lock.
(iii) Typically, banks cover unauthorized credit card usage expenses or minimize your liability.

Our collection of credit card data is encrypted using SSL before online transmission. While we undertake to safeguard your information, we cannot guarantee the security of the data you transmit. Consequently, such transmissions are at your discretion and risk. However, upon receipt, we employ measures to maintain its security.

11.7 Counteracting Illegal Activities - No Limit Nutrition collaborates fully with legal authorities to pinpoint individuals who misuse our services for illicit activities. We may disclose Personal Details or other information to align with any legal obligations, regulations, or government requests. Furthermore, we hold the right to release Personal Details about users suspected of engaging in illegal activities or breaching our Terms of Use, even without legal mandates, if we believe it's necessary to protect the Website's operations or the rights of No Limit Nutrition and its affiliates. We may also report any activities we deem illegal. We retain the right to conduct additional identification or verification for orders that appear suspicious or potentially fraudulent at our discretion.

12. Price and Payment Provisions

12.1 The listed price for a product is detailed on the Website. Prices displayed on the Website pertain solely to products available for purchase on the Website. It should be noted that No Limit Nutrition physical stores may have different prices for the same product.

12.2 No Limit Nutrition retains the right to modify the prices of products on the Website without prior notice. However, if you have already placed an Order at a designated price, that price will remain unchanged for your Order, unless the Order is influenced by a pricing error, in which the subsequent protocol will be applied.

12.3 For any Order you place, you will be charged, and you consent to pay:

(i) the Product Price (which is the price at the time the Order is placed); and
(ii) if required based on prevailing conditions, the Delivery Fee.

12.4 Payment for products can be made using any of the methods outlined on the electronic Order form on the Website. This can include, but is not limited to, Credit Card, PayPal, ZipPay and AfterPay. If opting for credit card payment, you grant No Limit Nutrition the authority to charge your selected card upon Order submission. The name appearing on the credit card for payment should align with the name on the Order.

12.5 The Website does not support the Layby payment option for its purchases.

12.6 It is recognized and agreed upon that No Limit Nutrition must confirm and clear any payment related to an Order before the dispatch of the corresponding products. If payment fails, your Order will be declined as per these terms and you'll be alerted, either on the Website or via email. Concerning credit card issues, it is advised to first liaise with your card provider to address any problems or alternatively utilize a different payment method to complete your Order.

12.7 By making or attempting a payment for products, you confirm that you have not acted fraudulently or violated any relevant regulations.

12.8 Upon successful processing of your Order payment, a tax invoice will be forwarded to your email.

12.9 For Orders that are shipped in multiple batches ("split sent"), you might observe two distinct transactions on your payment statement.

13. Delivery Process

13.1 No Limit Nutrition collaborates with third-party courier services to deliver your products. By ordering, you consent to share your delivery details with our designated courier for delivery purposes.

13.2 Delivery schedules provided by No Limit Nutrition are estimations. While we strive to dispatch orders either on the same or next day, we do not assume responsibility for any delays caused by the courier service. For multi-item orders, partial deliveries might occur due to stock availability. If a delivery is anticipated to deviate from usual procedures, our customer service team will attempt to contact you. Ensure your delivery address is accurate. Orders cannot be picked up from a No Limit Nutrition store. We aren't liable for errors in delivery addresses or failed delivery attempts without adequate delivery instructions.

13.3 Typical delivery estimates for orders from nolimitnutrition.com.au:

(i) ACT, NSW, VIC & QLD: 1-3 Business Days (depending on distance from metropolitan areas)
(ii) NT & TAS: 3-6 Business Days (depending on distance from metropolitan areas)
(iii) WA & SA: 5-8 Business Days (depending on distance from metropolitan areas)

Orders may not arrive simultaneously, especially if split shipping is due to product sourcing. Should a delay be anticipated, our customer service will notify you. Note that public holidays might influence delivery schedules, with no dispatches on NSW state holidays.

13.4 If you have questions about delivery estimates or options, please contact us before finalizing your order. No Limit Nutrition doesn't guarantee adherence to the estimated delivery times and isn't responsible for unforeseen delays or any resultant inconvenience.

13.5 Standard delivery within Australia is complimentary for orders over $99.00. Otherwise, a fee of $9.95 applies. Certain special requirements might incur extra charges. The free delivery offer is subject to change without prior notice, but orders made during such offers will be honoured.

13.6 Should there be changes to the delivery fee for your order, our customer service will reach out. If you wish to modify or cancel your order due to this, you'll receive a full refund within five business days, depending on your financial institution's processing time. No Limit Nutrition isn't responsible for delays in processing your refund.

13.7 Products will be delivered to the specified address. If you're unavailable, you may designate someone (over 16) to receive the order. This person might need to provide identity or age proof upon delivery. If the delivery can't be completed due to ID issues, follow-up instructions will be provided. Authorizing an "authority to leave" for your order at the delivery location absolves No Limit Nutrition and its couriers from liability for any loss or damage. It's crucial to provide clear delivery instructions, including access limitations or specific entry preferences.

13.8 After receiving your products, please inspect them. If you find damages, discrepancies, or missing items, contact our customer service promptly. Replacements for validated claims will be shipped free of charge. No Limit Nutrition doesn't provide shipping insurance for your order.

13.9 For large items, ensure you're available for the agreed delivery time. If not, rescheduling might result in additional fees. Delivery agents aren't responsible for unpacking or assembling items. Any assembly is your responsibility.

13.10 For items sensitive to temperature or breakage, we recommend purchasing Shipping Insurance. Without it, No Limit Nutrition won't be responsible for damages incurred during transit. Avoid opting for "Authority to Leave" for temperature-sensitive items to prevent potential damage.

For further queries or assistance, please contact our Customer Service team or via email at hello@nolimitnutrition.com.au.

14. Restricted Goods

14.1 You recognize and accept that some items may have specific limitations in the area of the specified Delivery Address, especially items that may not be delivered to a minor. It is your duty to ensure that such items can legally be imported to the Delivery Address you provide.

14.2 In placing an order for items that are or contain Restricted Goods, you confirm:

(i) you are 18 years of age or older
(ii) you understand it is unlawful to sell or provide Restricted Goods to, or secure the Restricted Goods on behalf of, an individual below 18 years of age
(iii) you certify you are not purchasing the Restricted Goods for anyone under the age of 18.

14.3 If No Limit Nutrition believes that you may have violated clauses 14.1 or 14.2, No Limit Nutrition may, in accordance with the Law, decline your order. We will return any funds paid concerning your order (related to the Restricted Goods) and aim to process a refund within five (5) Business Days. The actual receipt of your refund is dependent on the processing time of your financial institution. No Limit Nutrition is not responsible for any potential losses you or any third party might experience due to delays in processing the refund.

15. Risk and Title

15.1 Ownership and risk in the Goods are transferred to you in full upon the date and time the Goods are handed over to the Delivery Agent.

16. Order Cancellations and Returns

16.1 Under certain circumstances, you may be legally entitled to return Goods, such as when provisions under the Australian Consumer Law (ACL) apply, particularly in relation to the consumer guarantees stipulated by the ACL.

16.2 We do not accept Goods returns, offer refunds, or exchange Goods if your decision changes post the order of the Goods.

16.3 If you possess a right to cancellation in accordance with the Australian Consumer Law (ACL), you must inform us of your intent to cancel within seven (7) days of receiving the Goods.

16.4 When exercising a cancellation right as per the Australian Consumer Law (ACL), Goods must be returned to us within 21 days of receipt (as confirmed by the delivery signature date):

(i) in their untouched condition, encompassing both the Goods and their packaging;
(ii) packaged securely to avoid potential damages or loss;
(iii) accompanied by the delivery slip and any other documentation provided to you; and
(iv) with the understanding that returns are at your own risk.

16.5 In line with the regulations of Visa, MasterCard, American Express, Maestro, and other credit card schemes, refunds must be processed using the same card employed for the original payment. This measure ensures reduced fraudulent activities on cards. No Limit Nutrition adheres to all card scheme rules to facilitate the acceptance of these card types. Therefore, all your refunds will be directed to the credit card specified in your Order. If this credit card is defunct, inactive, or cancelled between the original payment and refund period, it is your responsibility to notify No Limit Nutrition immediately. Please contact our Customer Service team or email at hello@nolimitnutrition.com.au.

16.6 Except where stipulated in these Terms and Conditions, changes or cancellations to Orders won't be accepted. The Goods will be dispatched to the mentioned Delivery Address following these Terms and Conditions. Ensure you verify the accuracy of your Order and Delivery Address prior to submission.

16.7 Returns of Goods are exclusively guided by these Terms and Conditions, which are complemented by our Shipping and Returns Policy.

16.8 When purchasing/Ordering Goods from No Limit Nutrition, the ensuing terms are in addition to our Shipping and Returns Policy:

(i) Food products acquired from No Limit Nutrition are non-refundable and non-exchangeable, unless mandated by Law;
(ii) Large or bulky items are non-returnable or non-exchangeable post delivery, unless legally required. Should an item be defective, promptly reach out to our Customer Service team or email at hello@nolimitnutrition.com.au;
(iii) For all scenarios necessitating the return of Goods, please first contact No Limit Nutrition's Customer Service Centre.

16.9 We do not facilitate returns or exchanges for clearance or promotional/sale items. Acquiring these items is deemed conclusive.

17. Product Recalls

17.1 If a Good is subject to a product recall, a notification will be published on the Website. No Limit Nutrition's Customer Service Team will actively endeavor to reach out to you using either (or both) the telephone number and e-mail address you provided during checkout. Subsequently, we will guide you on the process to facilitate the return of the Good/s.

17.2 You consent to us utilizing the personal information from your Order to inform you of a product recall. Notifications may be delivered via telephone (including mobile phone) and/or email at hello@nolimitnutrition.com.au.

18. Promotions and Discounts

18.1 Goods, prices, and promotions displayed on the Website may differ from those available in a No Limit Nutrition store. For example, variations may arise when No Limit Nutrition operates different in-store, loyalty, and online promotions simultaneously.

18.2 At No Limit Nutrition, delivering an extensive product range with excellent value is paramount. We commit to matching prices for identical, available items from any physical or online store located in Australia. When comparing with an online product, the total cost, inclusive of GST and delivery (where applicable), will be matched. Some exceptions do exist, including but not limited to competitor clearance items, cash back/coupon offers, bundled deals, products that aren't identical, and advertising discrepancies. To request a price match via our Website, please reach out to No Limit Nutrition’s Customer Service team at hello@nolimitnutrition.com.au, providing the exact link for the product you're comparing. Our Customer Service Team will respond within three (3) business days, outlining the result of the price match review and guide you through the order and payment process.

18.3 You might obtain online offers or promotions, either mailed directly to you, presented in a No Limit Nutrition store, or sent to your email, containing a promotional or coupon code (Code) for use when shopping with No Limit Nutrition, whether in-store or online. It remains your obligation to ensure the Code's validity and input the Code while finalizing your online purchase. Once an order has been placed, we cannot apply the Code retroactively. Separate terms and conditions will govern the use of the Code or promotion. Ensure that you understand these promotional terms and conditions, especially if they pertain to your intended order. These promotional terms and conditions supplement the main terms.

18.4 Some offers, like cashbacks and bonus redemptions, are subject to supplier redemption unless specified otherwise. Such offers are bound by additional terms and conditions detailed with the offer. It's crucial to acquaint yourself with these specific terms, as they often include time restrictions for cashback and bonus offer claims. Any advertised cashback and bonus redemption offers may, at No Limit Nutrition’s discretion, exclude delivery, postage, handling, and other associated redemption costs.

19. Warranties You Make to No Limit Nutrition

19.1 You hereby affirm and guarantee to No Limit Nutrition that:

(i) All details (including Personal Information) and data submitted by you through the Website are true, correct, comprehensive, and up-to-date. Furthermore, when relevant, you have secured the permission of your designated gift recipient to share their Personal Information with No Limit Nutrition.
(ii) Any representative specified by you to receive the Goods at the Delivery Address possesses your full authorization to do so.
(iii) You are above the age of 18.
(iv) When placing your Order, you have perused and consented to these Terms and Conditions.
(v) You have adhered to all applicable Laws.

20. No Limit Nutrition's Liability to You

20.1 In alignment with any rights you possess under consumer protection regulations, and to the maximum degree permitted by law, No Limit Nutrition will not be accountable to you or any third party for any loss, damage, expense, or injury (including indirect losses such as revenue decline, diminished profits, anticipated savings, goodwill, or potential business opportunities, and reputational damage) arising from contract, tort, statute, or any other source, regardless of cause, including any consequences stemming directly or indirectly from or related to these Terms and Conditions.

20.2 Aligned with your rights under consumer protection regulations, No Limit Nutrition dismisses all inferred terms and guarantees, statutory or otherwise, pertaining to the subject matter contained within these Terms and Conditions. There are inherent rights under consumer protection law that are indisputable and remain intact.

20.3 Our responsibility to you for any loss or damage of any kind arising from these Terms and Conditions will be moderated or limited in proportion to your contribution (if any) to the said loss or damage.

20.4 Any explicit warranty (e.g., a manufacturer's assurance or defect guarantee) provided with the Goods you acquire from No Limit Nutrition represents an agreement between you and the manufacturer or supplier regarding the Goods' performance. In cases where you wish to invoke this warranty, the details of the warranty and the claim procedure, inclusive of the designated address and associated fees (if applicable), are presented alongside the Goods. We strongly advise that you adhere to the warranty claim process and directly engage the manufacturer or supplier to address and resolve your warranty claim. Unless explicitly articulated concerning specific Goods, No Limit Nutrition does not extend any direct warranties for Goods procured on the Website and is not responsible to you or any third party for any loss, damage, expense, or injury you or any third party may incur due to a breach of such warranties.

21. Termination

21.1 No Limit Nutrition retains the right, at its discretion, to terminate these Terms and Conditions as well as your access to and usage of the Website:

(i) for convenience, at any given time, after notifying you.
(ii) instantly;
a) without prior notice if No Limit Nutrition reasonably deduces that you have violated these Terms and Conditions, and such violation is irreparable; or
b) if you have been duly notified of the breach and have neglected to rectify that breach within 14 days (when the breach is rectifiable).

22. General

22.1 No Limit Nutrition retains the right to modify these Terms and Conditions at any time. Any alterations to these Terms and Conditions become effective immediately upon being posted on the Website. The prevailing Terms and Conditions at the time of your Order are the ones that determine your relationship with No Limit Nutrition for that particular Order.

22.2 No Limit Nutrition may communicate notifications to you via email. You can forward notices to No Limit Nutrition by emailing our Customer Service team at hello@nolimitnutrition.com.au.

22.3 If any part of these Terms and Conditions is deemed unenforceable or prohibited in any jurisdiction, it will be ineffective in that jurisdiction to the extent of the prohibition or unenforceability. This does not nullify the remaining segments of these Terms and Conditions, nor does it impact the enforceability or validity of that provision in other jurisdictions.

22.4 Any delay or failure by No Limit Nutrition to exercise a particular right or power under these Terms and Conditions doesn't signify a waiver of that right or power. Moreover, the exertion of a certain right or power by No Limit Nutrition doesn't prevent its future utilization or the employment of any other right or power.

22.5 These Terms and Conditions are governed by the laws of New South Wales. All transactions are deemed to have been executed in Blackwall, New South Wales, Australia.

23. Linked Websites

23.1 The Website may feature links to third-party websites ("Linked Websites"). The content of such Linked Websites may not always be up-to-date or maintained. No Limit Nutrition does not assume responsibility for the content or privacy practices of these Linked Websites, nor do we guarantee the accuracy, pertinence, currentness, or comprehensiveness of the information found on them.

23.2 No Limit Nutrition does not give any assurances that the information on the Linked Websites is reliable, current, accurate, comprehensive, or suitable for specific purposes. Additionally, we do not guarantee that your access to these Linked Websites will be uninterrupted, swift, or secure.

23.3 Providing links to certain items does not imply our endorsement of the views presented, or of the products or services made available on Linked Websites. Nor does it imply endorsement of the organizations responsible for these Linked Websites.

23.4 Our association with Linked Websites does not suggest endorsement, approval, or recommendation on our part of the proprietors or administrators of those Linked Websites, or of any information, graphics, materials, products, or services available on or contained within those websites, unless explicitly mentioned otherwise.

By agreeing to No Limit Nutrition's SMS marketing during checkout or by subscribing through our tools, you consent to receive periodic text notifications related to your order (including reminders for abandoned checkouts), promotional text messages, and transactional communications, such as review requests. This applies even if your mobile number is listed on any state or federal do-not-call registry. The frequency of messages may vary. Granting this consent is not a prerequisite for making a purchase.

To opt-out of our text marketing messages and notifications, simply reply STOP to any text message from us or utilize the provided unsubscribe link in our messages. Kindly note that only the methods mentioned above are considered valid for opting out. Other forms of unsubscription may not be recognized. While we don't charge for this service, your mobile carrier might impose message and data rates or other fees.

For inquiries, text HELP to the number from which you received our messages. Alternatively, contact us directly for further details.

We retain the right to update or change the phone number or short code used for this service. You will be informed should such changes occur. Understand that messages, including STOP or HELP requests, sent to an updated or changed number might not be processed, and we are not liable for any unprocessed requests in such cases.

To the degree the law allows, we are not responsible for any service-related issues such as undelivered, delayed, or misdirected messages, inaccuracies within these communications, or any decisions made based on the information provided.

Your privacy is a priority for us. Kindly refer to our Privacy Policy for details on how we manage and protect your personal data.